An exclusive river cruise with Jim Cuddy!
Please note that the original 2020 / 2021 cruise has been moved to 2022 due to the pandemic and continued travel restrictions, the following terms and conditions still apply.
2020 / 2021 / 2022 Danube Dreams with Jim Cuddy
TERMS AND CONDITIONS
Stewart
Travel Group Inc. and its Associate Agents act only in the capacity as an agent
for the transportation companies including air, sea, land, hotels, or other
forms of accommodation, restaurants, places of entertainment and other such
services when reserved for its customers and as outlined in your personal
itinerary.
In the event of Stewart Travel Group Inc. and its Associate Agents offering or selling a tour, cruise, land package reserved with a tour operator, Stewart Travel Group Inc. and its Associate Agents act only as agent for the tour operator. The tour operator will have made all arrangements with the suppliers of various travel services relating to your itinerary.
LIABILITY
Stewart
Travel Group Inc. and its Associate Agents shall not be responsible or liable
to their customer for any claims, loss or damages, or expenses arising out of
injury, whether physical or mental, accidental, death or delay or inconvenience
to the customer or any other person, or damage to luggage or other personal
property from any cause whatsoever.
To the best of Stewart Travel Group Inc. and its Associate Agents’ knowledge and information, the description and information provided about the various services set out in the itinerary are accurate. However, Stewart Travel Group Inc. and its Associate Agents shall not be liable to the customer if any of the services provided by the suppliers do not conform to such descriptions, living standards and practices at the destination and the standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada.
TRAVEL SERVICE
All
arrangements are subject to the terms and conditions imposed by the
transportation companies, hotels or other forms of accommodation, restaurants,
places of entertainment, the tour operator and other such travel services, if
any, and accordingly maybe subject to charges and/or restrictions for any
changes or cancellation.
You are responsible for reading the terms and conditions that accompany all your travel documents which we will provide you with printable travel electronic tickets prior to departure. These suppliers are independent third parties over whom we (Stewart Travel Group Inc.) exercise no direct control.
CANCELLATION AND CHANGES
The price of travel services is 100% non-refundable. Travel service arrangements also may not be changeable,
or they may be changeable only upon payment of a fee that is determined by Stewart Travel Group.
FEES
Your
Receipt/Invoice may include charges from Stewart Travel Group Inc. and its
Associate Agents for administration fees, which are non-refundable. Additional
fees and/or restrictions may apply to reservation changes and/or cancellations.
COLLECTING AND USING PERSONAL INFORMATION
Stewart
Travel Group Inc. and its Associate Agents may, from time to time, collect
personal information about you as result of your relationship with us. Stewart
Travel Group Inc. and its Associate Agents may collect, use and disclose such
personal information to determine your eligibility for and interest in products
and services from Stewart Travel Group Inc. and its Associate Agents, its
affiliates or carefully selected third party business partners. We may also use
this information to establish, maintain, and manage your relationship with Stewart
Travel Group Inc. and its Associate Agents and to provide you with ongoing
services and for other uses as set by our Privacy Policy (www.stewarttravelgroup.ca for more
information). We may ask you for contact information including the telephone
number you have provided in connection with these travel services. We may keep
and use this information as well as disclose it to our affiliates and carefully
selected third party business partners so that we may contact you for marketing
purposes. As you do business with Stewart Travel Group Inc. and its Associate
Agents, we may monitor and/or record your telephone conversations with our
customer service representatives to ensure service quality. Stewart Travel
Group Inc. and its Associate Agents retain your personal information only as
long as required for our reasonable business and/or legal needs.
ACCESSING PERSONAL INFORMATION AND WITHDRAWING CONSENT
Any
person whose personal information is kept by Stewart Travel Group Inc. and its
Associate Agents may access such personal information, request corrections to
it, ask questions about it, or withdraw their consent to the collection, use,
and disclosure of their personal information at any time, subject to legal or
contractual restrictions and reasonable notice, by contacting Stewart Travel
Group Inc. and its Associate Agents in writing at 96 Kennedy Drive,
Charlottetown PE C1E1X7.
TRAVEL DOCUMENTATION
When
purchasing travel through Stewart Travel Group Inc. and its Associate Agents,
you remain fully responsible for obtaining the correct documentation necessary
for entry into your destination, intermediary point(s), and re-entry into
Canada. You also understand that entry into any country may be refused even if
the required information and travel documents are complete and that Stewart
Travel Group Inc. and its Associate Agents accept no responsibility for these
decisions.
You also understand that your Canadian passport must have a validity of 6 months or longer than your intended travel time for international travel. (NOTE: If you are traveling on a passport that is not Canadian notify your Trusted Travel Advisor.)
You also confirm that the first, middle and last names of travelers provided to Stewart Travel Group Inc. and its Associate Agents are as they appear on your travel documents, passports, visas, and other government-issued identification. Stewart Travel Group Inc. and its Associate Agents will take no responsibility for errors due to the provision of incorrect information by the traveler.
RECONFIRMING FLIGHT TIMES AND CHECK-IN
It is your responsibility to confirm
your flight departure times at least 24 hours prior to departure. Some airlines
will have schedule changes and your flight times may differ to what is stated
on your Itinerary. We recommend that you reconfirm your onward and return
flights at least 3 days prior to each journey. Stewart Travel Group Inc. is not
responsible for schedule changes.
All passengers are asked to check in at least 2 hours for domestic and 3 hours for international prior to the scheduled time of departure of their flight due to enhanced security measures. We recommend online check-in available with most airlines at least 12 hours prior to departure and for most cruises, at least 72 hours. Please note that all travelers must be present with their boarding documents, passport and visas necessary for the destination. Any passenger arriving late for check-in will be denied boarding.
BAGGAGE ALLOWANCE
The customer must
consult the terms and conditions of the applicable airline for restrictions on
the number and weight of baggage on chartered and scheduled service. Lost or
damaged baggage is the responsibility of the airline, which may have limited
liability. Stewart Travel Group Inc. recommends the purchase
of insurance for loss of, or damage to, baggage. In the event of damaged, lost
or delayed baggage, please contact the applicable airline representative prior
to leaving the airport. Failure to do so will invalidate the customer's claim.
Note: Additional baggage fees may apply based on the airline you have
selected.
TRAVEL HEALTH INFORMATION
For the most current worldwide health information, consult your family physician or visit the Travel Health & Safety division of the Government of Canada official website at http://travel.gc.ca/travelling/health-safety. You'll find information on recent outbreaks, required vaccinations, safe food and water tips, insect protection, illness and injury abroad, and more. If original tour dates are postponed to a future date due to a circumstances out of Stewart Travel Group Inc. control whatsoever, no refund will be offered and all funds paid for original dates will be automatically moved to new tour dates where rate changes and payment dates may apply.
INSURANCE
Stewart Travel Group Inc. offers the customer the
option of purchasing travel insurance, including trip cancellation insurance
and out of province health insurance, to insure the customer against the risks
described in the applicable policy that may occur prior to, during or after the
customer's trip. It is recommended that the customer purchase travel insurance.
There are different types of
insurance packages available. Travel insurance may only be purchased by the
customer within 72 hours of purchasing the travel services to which the
insurance relates or prior to the day of departure, whichever is earlier
(excluding out of province medical only insurance, which may be purchased
anytime up until departure). The customer also may change the type of insurance
coverage purchased only within the same period. To make an insurance claim it
is the customer's responsibility to contact the insurance carrier as soon as
possible. Please contact Stewart Travel Group Inc. if more information
regarding travel insurance is required.
The customer acknowledges that
it has been made aware of the availability of travel insurance coverage,
including trip cancellation insurance and out of province health insurance, and
the customer has either purchased or declined to purchase that insurance prior
to completing the purchase of travel services.
MAILING LISTS
If you would like to join our mailing list and be informed of seat
sales, last minute vacations and other promotional offers, we ask for your
name, address, phone number and email address. We use this information to
communicate to you via email. For certain opt-in services, Stewart Travel Group Inc. may collect profile information about you (e.g. hotel and car
preferences, etc), as well as demographic information (e.g. education level,
etc). This information will be used to communicate specific information to you
based on the profile and demographic information you provide.
Breach or Cancellation by Performing Artists
Stewart
Travel Group Inc. has entered into an agreement with each performing artist on
“2022 Danube Dreams with Jim Cuddy (2022)” to be present on board the
Cruise and to perform in accordance with detailed itinerary. However, neither
Stewart Travel Group Inc. nor Avalon Waterways shall be liable or responsible
for failure of any artist or musician to appear on board or to perform under
its agreement. Further, neither Stewart
Travel Group Inc. nor Avalon Waterways
shall be liable or responsible for any loss, damage, cost, or expense of
any kind to any Guest or any other person or entity in the event that such
performance is prevented or such loss, damage, cost, or expense is caused by or
results directly or indirectly from any act of God, war, fire, collision,
directions of underwriters, arrest, order or restraint by any government agency
or official acting under color of authority, acts of terrorism, labor
disturbances or disputes, civil commotion, weather conditions and
considerations of the safety of the vessel (for which the Master shall be the
sole judge), breakdowns of or damage to the vessel’s hull or machinery,
requisition of the vessel by governmental authority, illness, death of a family
member or other cause or circumstance beyond Stewart Travel Group Inc.’s
reasonable control. In the event of any failure of contracted artists to
perform during the cruise, Stewart Travel Group Inc., in its sole discretion,
may try to engage a replacement artist or artists, or may change, postpone or
terminate the entertainment program. In
such case, Stewart Travel Group Inc. shall have no liability to any Guest for
any loss, damage, cost or expense whatsoever by reason of such change.
Stewart Travel Group Inc. HIGHLY recommends that each guest purchases Premium Protection Plan (Manulife) through www.stewarttravelgroup.ca under the LOOK AND BOOK tab then TRAVEL INSURANCE to protect their investment in case of i.e. Artist cancelation up to 1 day prior to River Cruise departure. If the guests decline Premium Protection Plan offered by Stewart Travel Group Inc., it will be mandatory to submit a Travel Insurance waiver form. By submitting this form, each guest will waive any liability against Stewart Travel Group Inc. or Avalon Waterways for any costs incurred as a result of their choice not to purchase Manulife Travel Insurance. Premium Protection Plan offers a wide range of coverage which include: Trip Cancellation, Trip Interruption, Emergency Medical, Baggage Loss, Baggage Delay, Flight Accident, and Travel Accident. For more information click on the above links.
Public Performance
Stewart
Travel Group Inc. has the exclusive right to include photographic, video, and
other visual portrayals of Passenger in any pictorial medium of any nature
whatsoever for the purpose of trade, advertising, sales, publicity or
otherwise, without compensation to Passenger, and all rights, title and
interest therein (including all worldwide copyrights therein) shall be Stewart
Travel Group Inc. sole property, free from any claims by Passenger or any
person deriving any rights or interest from Passenger.
Stewart Travel Group reserves the right to substitute artists or activities without notice.
QUESTIONS
If
you have any questions regarding any of the terms and conditions of Stewart
Travel Group Inc. please contact Travis Stewart 902-894-9389.